Opponents speak against bill to restrict Obamacare navigators

by Jim McLean, KHI News Service and Dave Ranney, KHI News Service

Opponents of a bill creating new restrictions for Obamacare navigators showed up in force March 19 for a hearing on the bill in a House committee.

They said Senate Bill 362 would needlessly impede the navigators’ work while ostensibly addressing consumer protection problems that don’t exist.

“If this bill passes as it’s written, navigators and certified application counselors will no longer have the ability to perform their jobs,” said Cathy Harding, director of the Kansas Association for the Medically Underserved, which is overseeing 168 navigators working in Kansas. “There are (consumer protections) that make sense. This bill does not. It goes way too far.”

The bill, which passed the Senate last week, 30-10, would require criminal background checks that Harding says are already being done. It also would require that navigators be fingerprinted, disclose their credit histories and pay an annual $100 registration fee. In addition, it would prohibit them from providing specific advice about competing plans in the Obamacare marketplace and from engaging in certain outreach activities.

Filling the gaps

Sen. Mary Pilcher-Cook, a Shawnee Republican and the bill’s main sponsor, said it was needed to provide consumers additional protection against fraud and identity theft.

“What this bill does is it fills the gaps,” Pilcher-Cook said in testimony to the House Health and Human Services Committee.

In written testimony, Pilcher-Cook referred to an “undercover video” that she said showed navigators encouraging people to lie about their income and smoking habits to obtain lower premiums. She didn’t identify the source of the video.

But Jordan Rickabaugh, a navigator from Pittsburg, said there are strict rules against such behavior.

She said she would never consider encouraging someone to be anything but truthful. In fact, she said, while helping her uncle enroll in a health plan she insisted that he tell the truth about his smoking.

“When we got to that part of the application he kind of grinned and goes, ‘do I have to tell them?” I said, ‘yes absolutely’ and we reported that he smokes and his premiums went up,” Rickabaugh said.

Investigation costs

Rep. Kathy Wolfe Moore, D-36th Dist., said she was concerned about language in the bill that would require navigators to pay the cost of any investigations, which could be triggered by a consumer complaint.

“I think that would keep most people from ever becoming a navigator,” Wolfe Moore said. “How can we protect the public without having such a chilling effect on navigators?”

Rep. David Crum, the Augusta Republican who chairs the committee, said he would probably have the panel “work” the bill on Thursday.

Several members polled after the hearing said they would be reluctant to send it to the House floor as currently written.

Struck down in Missouri

In January, a federal judge in Missouri blocked a similar bill passed by that state’s General Assembly.

“Missouri has opted not to be in the health insurance exchange business,” U.S. District Judge Ortrie Smith wrote in his opinion. “Having made the choice to leave the operation of the exchange to the federal government, Missouri cannot choose to impose additional requirement or limitations on the exchange.”

Kansas officials also opted to let the federal government run the insurance exchange here.

” Smith wrote, was unsubstantiated.

He said the Missouri law was instead designed to undermine implementation of the Affordable Care Act. He called the additional licensing requirements in the Missouri law “an impermissible obstacle.”

Missouri Attorney General Chris Koster has appealed the judge’s ruling.

‘Misinformation’

Sidney D. Watson, a law professor with the Center for Health Law Studies at St. Louis University, said much of the debate over the Missouri law was driven by “a lot of misinformation about who the navigators are and what it is they do.”

She encouraged Kansas legislators to talk with the navigators in their districts and with people who have been assisted by a navigator.

“What the federal judge made clear in his ruling here is that while states have the authority to regulate navigators, they may not unduly burden navigators,” Watson said. “And that’s because navigators play an important role in helping inform consumers about new options in the marketplace. We have a lot of people who’ve not been insured before or who don’t have experience purchasing insurance, and who need help in understanding what a deductible is, or what a co-pay is, or what a network is.”

Watson noted that CMS last week proposed more than 250 pages of new rules and regulations.

The proposed rules, she said, are intended to clarify how states may regulate navigators.

Why not sooner?

Timothy Jost, a nationally recognized expert on the workings of the Affordable Care Act, critiqued the proposed rules on his Health Affairs blog. States, he said, may require fingerprinting and background checks, but they cannot prohibit navigators from conferring with anyone who is interested in exploring the marketplace.

Jost, a law professor at Washington and Lee University, criticized HHS for not releasing the proposed rules earlier rather than near the March 31 end of this year’s open enrollment period.

“While the proposals for CMS may go far toward allowing consumer assistance programs to fulfill the role they were meant to play under the ACA, it is very unfortunate that CMS has waited until now to move on this issue,” he wrote. “Restrictive state laws have already seriously limited the ability of consumer assisters to do their job. Had CMS laid out the rules on this issue clearly when it promulgated the original navigator, assister, and CAC regulations, it is possible that far more Americans could have been signed up for coverage during the 2014 open enrollment period.”

The proposed rules, which are subject to a lengthy hearing process, are not expected to take effect for several months.

The KHI News Service is an editorially independent initiative of the Kansas Health Institute. It is supported in part by a variety of underwriters. The News Service is committed to timely, objective and in-depth coverage of health issues and the policy-making environment. More about the News Service at khi.org/newsservice or contact 785-233-5443.

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Questions and answers about signing up for health care insurance by March 31 deadline

Still uninsured? The Affordable Care Act signup deadline is March 31.

While many of those previously uninsured in Kansas and across the country have already purchased a health plan, there are still those who don’t quite understand how the Affordable Care Act affects them.

Roberta Riportella, the Kansas Health Foundation professor of community health at Kansas State University, has spent much of the past six months helping consumers understand how ACA – also called ObamaCare – affects them.

Riportella’s work includes training K-State Research and Extension agents across the state. While their work is helping to educate thousands of Kansans, it’s also helping them get a pulse on consumers’ concerns.

Recently, Riportella and Debra Wood, a family resource management agent in the Central Kansas Extension District, answered several questions they’ve been hearing from consumers.

What is the ‘Health Insurance Marketplace’ and where do I find it?

The Health Insurance Marketplace is a place for people to go to shop for health insurance.  Applying and enrolling through the marketplace, by phone at 1-800-318-2596 or at www.healthcare.gov, consumers also can find out if they qualify for a premium tax credit or cost sharing reduction.  The tax credits help pay the health insurance premiums for a plan purchased through the marketplace.  The cost sharing reductions help to lower out-of-pocket costs.

All new plans offered,  including those in the marketplace, cover essential health benefits, pre-existing conditions, and preventive care. No one can be denied coverage by any insurance plan due to a pre-existing condition.

What if I refuse to buy insurance?

Unless their income is too low, most people must have health coverage in 2014 or pay a fee. You will need to provide proof of health insurance in your 2014 tax return. If you don’t have coverage in 2014, and don’t qualify for an exemption, you’ll have to pay a penalty of $95 per adult, $47.50 per child, or 1 percent of your income, whichever is higher.  There is a family maximum of $275. Exemptions from the individual responsibility payment are available in certain situations.

Where can I find help to determine if I qualify for premium tax credits?

The Kansas Insurance Department website, www.insureks.org, can help you see what plans are offered in Kansas and if you qualify for tax credits. Another useful website is from Consumer Reports, www.healthtaxcredittool.org.

In addition to the health insurance literacy information on the Healthcare.gov website, your local extension office (913-299-9300) has educational resources available, as does the Kansas Insurance Department site at www.insureks.org. This site also includes a list of navigators and assistors in addition to plan information, and a list of locally scheduled presentations.

Many people who do not have other coverage are eligible for help with paying for health insurance premiums, but only if they enroll through the new Health Insurance marketplace.

I have Medicare. Am I already covered?

Yes. You’re already covered if you have Medicare, KanCare (formerly Medicaid and Healthwave for children), any job-based health plan, COBRA, retiree coverage, Tri-Care, VA health coverage, or some other types of health coverage.

It is especially important for those on Medicare to understand the marketplace will have no effect on their Medicare coverage.  In fact, it is illegal for someone to sell you a marketplace policy if they know you have Medicare.

I have heard that many policies sold recently have been canceled. Why did this happen?

All policies sold needed to meet minimum standards. Some didn’t meet those standards and were canceled. They were really substandard policies that left folks underinsured. However, because the healthcare.gov website got off to such a rocky start, the White House gave state insurance commissioners permission to allow those minimal policies to be offered first for one more year, and now for another two, until December 2015.

Kansas Insurance Commissioner Sandy Praeger has allowed the continued sale of those policies. So people can renew that policy if they choose to go that route rather than shopping in the marketplace. By January 2016 all people should be insured in more comprehensive plans.

The advantage to the marketplace is that many will qualify for assistance to pay premiums, called tax credits. That makes those comprehensive policies much more affordable both in terms of premiums and in terms of out of pocket costs. Those who receive premium tax credits are likely to qualify for a better plan at a lower cost.

How has Medicare been affected by ACA?

Medicare is not affected. Almost all eligible folks sign up, and eligibility remains based on age and social security eligibility. There are no Medicare supplemental policies offered on the marketplace. People on Medicare now get preventive screenings and an annual wellness exam. And the doughnut hole — that place where the beneficiary has to pay for prescription drugs with no assistance — is being minimized every year and will be gone by 2020.

Can I sign up after March 31 and still meet the law’s requirements?

The March 31 deadline for this year is solid, in terms of avoiding the tax penalty, but people can apply anytime if there are special qualifying events, such as a change in family status (new family member), employment, or citizenship.