Letter to the community from BPU general manager

Over the past few weeks, as our city, county, and state worked to contain the spread of novel coronavirus (COVID-19), the Kansas City, Kansas, Board of Public Utilities has taken many proactive steps to protect our customers and employees.

BPU will continue working to ensure the delivery of reliable energy and clean drinking water to our community, as it has for more than 100 years. Our employees understand what is required of us in being deemed an essential service provider. Electricity and water are critical public infrastructure services that support life and are vital to sustaining any community.

We understand that it might take some time for our community to fully recover from this pandemic event. Regardless, we will be here to assist our customers and the community in any way we can. Please keep your BPU employees in mind during this period, knowing that they are working across our city to keep our utilities operational.

I am confident that we can work our way through these unchartered waters, and know that my thoughts and prayers are with all of those impacted directly or indirectly by this crisis. Like other challenges in the past, our utility and community will get through working together and helping one another.

BPU would like to thank other public and private institutions for their efforts in supporting Wyandotte County and the Greater Kansas City area.

As we continue to try to reverse the effects of this pandemic, KCBPU and its dedicated staff will continue to be here working with other public service providers and first responders.

Please look for updated news releases and other updates through a variety of media outlets as we attempt to keep you informed. Be safe and follow the recommendations of our medical professionals.

Thank you,

William A. Johnson, general manager
Board of Public Utilities, Kansas City, Kansas