Resident questions BPU’s cold weather rule

by Mary Rupert

The Kansas City, Kansas, Board of Public Utilities heard from a resident who questioned the cold weather rule at its Jan. 19 Zoom board meeting.

The resident, Jared Emmons, told the board his electricity could have been disconnected when there was a 19-degree projected temperature one night in January, and he thought a cold weather rule should prevent this from happening.

He said the local BPU cold weather rule differs from the statewide rule from the Kansas Corporation Commission. The KCC does not oversee the BPU, and its rule does not apply here. He asked the BPU to implement the KCC rule.

BPU officials said that the BPU is in line with other major utilities in the Kansas City area on the cold weather rule.

General Manager Bill Johnson said policies are reviewed on an ongoing basis and then presented to the board for adoption. There had not yet been a chance to sit down with the staff and discuss Emmons’ concern, he added.

Board Vice President Rose Mulvany Henry told Emmons she would contact him on Thursday and send him information about the cold weather rule that is currently in effect at BPU. It was modified in recent years, she said.

Asked by board member David Haley if he had received a notice of disconnection, Emmons said a previous bill went to his spam folder on his email. He was able to resolve the issue before there was any damage done, he added.

David Mehlhaff, BPU chief communications officer, sent out a statement of the BPU’s cold and hot weather rule on Thursday:

“During summer months on any day when the National Weather Service forecasts the temperature will rise above 95 degrees Fahrenheit or the heat index will rise above 105 degrees Fahrenheit, KCBPU will not disconnect electric service for non-payment of bills.

“During the period of November 1st through March 31st, KCBPU will not disconnect residential electric customers for non-payment of bills when the National Weather Service forecasts the temperature will remain at or below 32 degrees Fahrenheit for 24 hours.

“KCBPU will check the weather forecasts daily between 8:00 a.m. and 9:00 a.m. Water service can be disconnected at any time.

“To avoid being disconnected, the customer must contact KCBPU to check eligibility and establish a payment arrangement.

“This is consistent with ALL other KC metro area utilities.”

The Kansas Corporation Commission lists its cold weather rule information on its website at https://kcc.ks.gov/consumer-information/cold-weather-rule. That rule applies to private utilities, not the BPU.

The policies are similar, but slightly different.

Differences in the two rules are that BPU’s applies when the forecast remains at or below 32 degrees Fahrenheit for 24 hours, with BPU checking the weather forecasts in the morning; and the KCC’s policy says a private utility can’t disconnect customers when the temperature is forecast to drop below 35 degrees within the following 48-hour period, except in certain circumstances. According to the KCC policy, if the 48-hour forecast changes before the period ends and there is a forecast of below 35 degrees, a private utility cannot disconnect until there is another cold weather rule 48-hour forecast of temperatures above 35 degrees.

Both of the policies encourage customers to call their utility to set up a payment plan and get electricity restored if they have fallen behind on their payments.

BPU customers may call the BPU customer service representative at 913-573-9190 to discuss their bills and set up payment plans.

Cost-of-service study planned

In other action, BPU is planning a cost-of-service study on rates this year, according to Randy Otting, director of accounting.

The last time BPU adjusted its water rates was in 2013, although a water study was done in 2020 that was tabled, according to officials. The last electric cost of service study was in 2016, and rates were adjusted in 2018.

The objective of the study, according to BPU officials, will be to make sure that each class of ratepayers is paying its fair share of the cost of service.

There will be a nine- to 12-month process before a final report is presented to the board on the cost of service, according to officials.

Board member Jeff Bryant said while rate adjustments are never a pleasant subject, they are a necessary process to maintain the utility for generations to come.

BPU officers elected

Mary Gonzales

The BPU also elected officers at its Jan. 19 meeting.

Elected president of the board was Mary Gonzales, BPU member at large, position 1.

A retired teacher who served in the Piper school district, Gonzales was first elected to the BPU board in 2001 and most recently served as board vice president.

Gonzales is a member of the American Public Power Association and American Water Works Association. She is involved in many community organizations, and is a board member of the Rosedale Development Association, and has served as an advisory board member of the Wyandotte County Library, according to information from the BPU. Gonzales is a past president of Delta Kappa Gamma International Educational Society, as well as former board member of El Centro and City Vision Ministries.

Elected vice president of the BPU board was Rose Mulvany Henry, who serves as member-at-large, position 3. Mulvany Henry, a native of Kansas City, Kansas, is an attorney who has worked with utilities.

Elected secretary of the BPU board was Tom Groneman, member, 2nd District. Groneman was first elected to the BPU board in 2013. After military service, he worked in the Wyandotte County probation office, and was appointed register of deeds in 1975, where he was later elected to seven terms. Groneman also served as director of the Alcoholic Beverage Control for the state of Kansas from 2003 to 2011.

BPU offers cold weather tips to prevent frozen pipes

The Kansas City, Kansas, Board of Public Utilities (BPU) reminds homeowners of steps to take to prevent water damage from frozen and burst pipes, which can bring costly plumbing repairs and replacement fees along with headaches and unexpected expense for homeowners.

“We are facing frigid temps across the metro, which can cause pipes in vulnerable areas to freeze and burst, resulting in costly damage,” said David Mehlhaff, BPU’s chief communications officer. “By simply running a pencil-thin stream of water overnight, customers can avoid frozen pipes.”

Mehlhaff said doing this during these frigid temps could solely use about two gallons of water an evening, which prices a lot lower than a frozen or burst pipe.

BPU encourages residents to take the following precautions when temperatures are consistently at or below freezing:

· Allow a small trickle of water to run overnight to keep pipes from freezing. The cost of the extra water is low compared to the cost to repair a broken pipe. BPU also encourages customers to capture the water for wise water use. The water can be used to water indoor plants and more.

· Open cabinet doors to expose pipes to warmer room temperatures to help keep them from freezing.

· Eliminate sources of cold air near water lines by repairing broken windows, insulating walls, closing off crawl spaces and eliminating drafts near doors.

· Know the location of your main water shut-off valve. If a pipe freezes or bursts, shut the water off immediately.

· Protect your pipes. Wrap exposed pipes with insulation or use electrical heat tracing wire; newspaper or fabric might also work.

If your pipes freeze:

· Shut off the water immediately. Do not attempt to thaw frozen pipes unless the water is shut off. Freezing can often cause unseen cracks in pipes or joints.

· Apply heat to the frozen pipe by warming the air around it, or by applying heat directly to a pipe. You can use a hair dryer, space heater or hot water. Be sure not to leave space heaters unattended, and avoid the use of kerosene heaters or open flames.

· Once the pipes have thawed, turn the water back on slowly and check for cracks and leaks.

When you are away:

· Have a friend, relative or neighbor regularly check your property to ensure that the heat is working and the pipes have not frozen.

BPU also advises that sub-freezing temperatures can cause aging water mains to break and cause water to cover roadways. If you see a leak, your water service is disrupted, or you experience low pressure, contact the company’s Water Issues Line at 913-573-9622 to report an emergency.

  • Information from BPU

BPU to meet Wednesday

The Kansas City, Kansas, Board of Public Utilities will meet at 6 p.m. Wednesday, Jan. 19.

The BPU Finance Committee meeting will begin at 5:30 p.m.

On the agenda for the regular meeting at 6 p.m. is a public comment time, election of officers, general manager and staff reports, COVID updates, November financial report, utility cost of service study, miscellaneous comments and board comments, followed by an executive session.

The BPU board meetings are open to the public, usually held at 6 p.m. on the first and third Wednesdays of each month.

The virtual board meeting on Jan. 19 is accessible through the telephone and also on Zoom on the internet.

To join the Zoom meeting, visit https://us02web.zoom.us/j/84523139724.

To join by phone, call toll-free 1-888-475-4499.

The meeting ID number is 845 2313 9724.

The board meeting information packet is available at https://www.bpu.com/Portals/0/pdf/board-information-packet-1-19-22.pdf.