New customer service program offered by the KCKCC Business Division

by Kelly Rogge

A new Customer Service Certificate of Completion is being offered by Kansas City Kansas Community College.

This seven hour, for-credit certificate, will prepare students as they move into a supervisory role. This includes roles in the areas of communications, human relations, motivation, problem-solving, supervision and organizational skills. The higher quality of customer service provided to an employer, the more valuable the employees will become.

This certificate is geared for those who are new to a managerial role, as well as anyone who works with the public.

Classes within the Customer Service Certificate of Completion are:
•         Essential Career Skills (BUSN0140)
•         Customer Service (BUSN2253)
•         Business Dynamics (BUSN0293)
•         Supervision Skills (BUSN0267)

For more information, contact Karen Gaines, business instructor/marketing program coordinator, at 913-288-7165 or by email at [email protected].

Several planning and zoning items on UG agenda tonight

The Unified Government Commission plans to meet at 7 p.m. May 1 at the Commission Chambers, lobby level, City Hall, 701 N. 7th St., Kansas City, Kan.
Several planning and zoning items are on the agenda.
Some of the items on the agenda:

  • A presentation of the Heart Safe Designation by the Kansas Department of Health and Environment to the Kansas City, Kan., Fire Department for recognition as a Heart Safe Community.
  • A request to close a portion of Harvester-Brinkerhoff Road under U.S. 69 bridges which cross the Missouri River. Two bridges will be replaced. The request is from the Missouri Department of Transportation and Kansas Department of Transportation. The location is 7th Street north of Kindleberger in the Fairfax district.
  • A special use permit application renewal for two horses at 12126 Leavenworth Road. Recommended for approval for five years.
  • A special use permit for four horses at 208 S. 72nd St. Recommended for two horses for two years.
  • A special use permit for two storage units at 956 Osage Ave.
  • Renewal of a special use permit for a dirt fill at 7615 Swartz Road, recommended for denial.
  • Preliminary and final plan review for a community center and classrooms for the Galilee Missionary Baptist Church, 111 S. 72nd St.  It is a 4,456-square-foot addition.
  • An ordinance to amend the UG’s legal authority to enforce the programs set out in a partial consent decree with the Environmental Protection Agency regarding the regulation of discharges from industrial facilities to municipal storm sewer systems.

Legends Outlets to add Woody’s Automotive, Nail Envy, and Bath and Body Works

The Legends Outlets in Kansas City, Kan., has announced three new tenants to open this spring– Woody’s Automotive, Nail Envy, and Bath and Body Works.

The new specialty stores will offer a customized personal automobile searching business, a full-service nail salon and spa, and a leading brand in the personal care industry.

“We think our customers will love how these newest additions help round out and complement the incredible shopping, dining and personal services already available at Legends Outlets,” said Jessica Bachtel, marketing director of Legends Outlets.

Woody’s Automotive

Woody’s Automotive is opening the first and only known used car concept store of its kind. Utilizing technology, a vast inventory and a no-pressure environment, Woody’s Automotive concept store will assist people in finding used vehicles at their desired monthly budget. The store regularly stocks all makes and models from exotic to economy-based automobiles. It will also purchase used vehicles.

“Woody’s Automotive is opening at the Legends Outlets due to its great management, designer outlets and retailers, and nearby attractions,” said Brent Kline, CEO of Woody’s Automotive Group. “With our no hassle approach and huge inventory, Woody’s is certainly worth the drive.”

Woody’s Automotive will open May 8 occupying a 507-square-foot space next to Panera Bread at 1811 Village West Parkway O-123.

Nail Envy

Nail Envy is both a salon and spa offering spa manicures and pedicures, acrylic nails, gel nails and gel polish featuring 15 manicure tables and 18 pedicure chairs with four smaller pedicure chairs specifically for children. Nail Envy also offers full hair salon services with six stations, waxing and make-up services, facials, body massages and eyelash extensions. All services are provided by highly trained, attentive professionals.

“We are excited to be a one-stop shop for customers to enjoy nail services as well as a full-service salon. The difference between Nail Envy and the average nail salon is our equipment and focus on sanitation. We use disposable pedicure liners in our chairs to guarantee maximum cleanliness,” said Gwen Dang, Nail Envy manager.

Nail Envy will open May 14 in the adjoining shopping center across from Yard House occupying a 3,000-square-foot space next to Payless ShoeSource at 10924 Stadium Parkway WC-102.

Bath and Body Works

Highly requested by customers to join Legends Outlets, Bath and Body Works is opening a traditional store at the center in late-May. Bath and Body Works is a leading brand in the personal care industry offering shower gels, lotions, fragrance mists, perfumes, candles and home fragrances. It features scents for body, hand and home. As makers of America’s award-winning fragrances, body lotions, anti-bacterial products and more, Bath and Body Works focuses on creating the highest quality products using natural ingredients.

Bath and Body Works will occupy a 3,010-square-foot space next to Ann Taylor Factory Store by the Civic Courtyard Fountain at 1803 Village West Parkway M-129.

– Information from Legends Outlets